These Terms of Service ("Terms") govern access to and use of the Revano dispute‑readiness and evidence‑logging platform ("Revano", "Platform", "Service") provided by Klaver Solutions, Blaasbalg 14, 8253LX Dronten, The Netherlands, Chamber of Commerce (KVK 91096111) ("Klaver Solutions", "we", "us", or "our"). By creating an account, subscribing, or accessing the Service, you ("Customer", "you", "your") agree to these Terms. If you do not agree, you must discontinue use of the Service.
1.1 To use Revano, you must create a valid account and provide accurate registration information including a working email address.
1.2 You are responsible for maintaining the confidentiality of access credentials and for all activity conducted under your account.
1.3 Accounts may only be created by persons authorized to represent the legal entity subscribing to the Service.
2.1 Revano is offered on a subscription basis (monthly or yearly). Subscription fees are due in advance and are non‑refundable unless otherwise required by applicable law.
2.2 If payment is not received when due, we may suspend Platform access.
2.3 We reserve the right to adjust pricing with reasonable notice. Updated pricing becomes effective at the next renewal period unless otherwise specified.
3.1 Customer may use Revano solely for lawful purposes and for legitimate evidence‑logging, audit, business, risk, or dispute management purposes.
3.2 Customer agrees not to:
3.3 Customer agrees not to use Revano to process data concerning minors unless legally permitted.
4.1 Customer retains ownership of all data submitted to the Platform.
4.2 Customer grants Klaver Solutions a limited, non‑exclusive, revocable license to process such data solely for the purpose of providing the Service and related functionality, including authentication, logging, evidence generation, security, backup, and dispute readiness.
5.1 Klaver Solutions processes personal data in accordance with the Revano Privacy Policy, available separately.
5.2 Where required under GDPR, the Parties agree to a Data Processing Agreement (DPA).
5.3 Customer is responsible for ensuring lawful collection and transmission of data submitted through Revano and warrants compliance with applicable laws including GDPR and privacy regulation.
6.1 Revano, including all technology, designs, software, interfaces, documentation, and underlying intellectual property, remains the exclusive property of Klaver Solutions or its licensors.
6.2 Customer obtains no rights other than those expressly permitted by these Terms.
7.1 Revano is provided using commercially reasonable efforts to ensure availability and performance.
7.2 We may perform maintenance or updates that temporarily affect access. Reasonable efforts will be made to minimize disruption.
8.1 Customer may discontinue use at any time; however, subscription fees already paid are non‑refundable.
8.2 Klaver Solutions may suspend or terminate access immediately where Customer fails to pay subscription fees, violates these Terms, or engages in unlawful conduct.
8.3 Upon termination, data will be retained up to 90 days and then permanently deleted, except where legal obligations require longer retention.
9.1 Revano is provided "as is" and "as available" without warranties of any kind, either express or implied.
9.2 Klaver Solutions disclaims all implied warranties including merchantability, fitness for a particular purpose, or non‑infringement.
10.1 To the maximum extent permitted by applicable law, Klaver Solutions shall not be liable for consequential, incidental, or special damages, lost profits, data loss, business interruption, or indirect damages arising from use of the Platform.
10.2 In all cases, Klaver Solutions’ total liability shall be limited to the amount paid by Customer in the twelve (12) months preceding the claim.
Customer agrees to indemnify, defend, and hold harmless Klaver Solutions and its affiliates against claims, liabilities, penalties, fines, or damages arising from Customer’s misuse of the Service, unlawful data submission, violation of applicable laws, or breach of these Terms.
Each Party agrees to protect confidential information and to use it solely for the purpose of fulfilling obligations under these Terms.
These Terms are governed by the laws of The Netherlands. Any dispute arising out of these Terms shall be submitted to the competent courts located in The Netherlands, without regard to conflict‑of‑law principles.
Klaver Solutions may amend these Terms at any time. Updated versions will take effect upon posting. Continued use of the Platform constitutes acceptance.
Support, billing, and legal notices may be provided electronically to the email on file or via the Platform. For inquiries, contact [email protected].